Payment Policy
Effective Date: January 17, 2025

At Gemsparklee Stella, we strive to provide a smooth and secure shopping experience. Our Payment Policy outlines the methods of payment we accept, the billing process, and other important details related to payments for orders placed on our website gemsparklee.com.

By making a purchase, you agree to comply with the terms outlined in this policy.

1. Accepted Payment Methods

We accept the following payment methods for purchases made on our website:

  • Credit and Debit Cards:
    • Visa
    • MasterCard
    • American Express
    • Discover
  • PayPal:
    PayPal is a secure payment option that allows you to pay using your PayPal account balance, credit cards, or linked bank accounts.
  • Other Payment Methods:
    We may offer additional payment options during checkout, depending on your location.

2. Payment Authorization

When you place an order, your payment will be processed as soon as possible. By submitting your payment details, you authorize Gemsparklee Stella to charge the total order amount, including applicable taxes, shipping fees, and any other charges, to the payment method provided.

Your payment will be authorized at the time of purchase but will not be fully processed until the items are confirmed as available and ready for shipment.

3. Billing Information

When placing an order, you are required to provide accurate and up-to-date billing information, including:

  • Billing Name: The name associated with the payment method.
  • Billing Address: The address associated with the payment method.
  • Payment Information: Credit card or PayPal account details.
  • Email Address: To send an order confirmation and any updates regarding your purchase.

If the billing information provided does not match the information on file with your bank or credit card company, your order may be delayed or canceled.

4. Order Review and Payment Confirmation

Once your order is placed, you will receive an order confirmation email. This email will include details of the products ordered, the total amount of your purchase, and other important information.

Please note that while we process your order, we reserve the right to review it and may contact you for additional verification if necessary.

5. Sales Tax

Sales tax will be applied to orders shipped within states in the United States where sales tax is applicable, in accordance with state laws. The applicable tax amount will be calculated at checkout and added to your total order amount.

6. Order Cancellations and Modifications

  • Order Cancellations: You may cancel your order before it is processed and shipped. Once an order has been shipped, it can no longer be canceled, and you must follow our Refund and Returns Policy if you wish to return the item.

  • Order Modifications: If you need to modify your order, please contact us as soon as possible. We can only make modifications to orders that have not yet been shipped.

7. Payment Security

We take the security of your payment information seriously. Our website uses SSL (Secure Socket Layer) encryption to protect your personal and payment information during transmission. We do not store sensitive payment information such as credit card details on our servers.

All transactions are processed through secure, reputable payment gateways to ensure your financial details are protected.

8. Payment Declines

If your payment is declined, you will be notified, and we may ask you to provide an alternative payment method. If the payment problem is not resolved within a reasonable time, the order may be canceled.

9. Refunds and Credits

Refunds for returned items will be processed to the original payment method used during the purchase. The processing time for refunds may vary depending on your payment provider. Please refer to our Refund and Returns Policy for more details.

10. Currency and International Payments

  • Currency: All transactions on the website are processed in USD (United States Dollars). If you are making a purchase from outside the United States, your payment will be converted to your local currency by your bank or payment provider.

  • International Orders: If you are ordering from outside the United States, you are responsible for any customs duties, taxes, and fees that may be applicable. These additional charges are not included in the total price at checkout and may be due upon delivery.

11. Changes to the Payment Policy

We reserve the right to update or modify this Payment Policy at any time. Any changes will be posted on this page, and the updated Effective Date will be indicated. By continuing to use our website and services, you accept the revised terms.

If you have any questions or need assistance with your payment, please feel free to contact us:

Gemsparklee Stella
Phone: 740-869-3332
Email: info@gemsparklee.com
Website: https://gemsparklee.com
Address: 100 Clevenger Ave, Mount Sterling, Ohio (OH)

Thank you for choosing Gemsparklee Stella for your jewelry shopping needs. We are committed to providing you with a seamless and secure payment experience.